File Name Type Size Description gtsoft .msi 2.03Mb Installation file for SupportIT V2.39 and SPAN V2.54 gts_supportit .msi 1.35Mb Installation file for SupportIT V2.39 gts_supportit_lite .msi 1.35Mb Installation file for SupportIT Lite V2.39 gts_span .msi 0.87Mb Installation file for SPAN V2.54 To download and install the software: Click the relevant installation filename in the table above to download it. Double click the downloaded file. Accept the suggested defaults during installation. Instructions can be found in the on-line Help files following the software installation. Demonstration files can be loaded from the Designs folder in the install directory. Manuals and tutorials can be downloaded from the Manuals page. Prices and order details can be found on the Prices and Order pages. A Product Key is emailed to users following purchase. The Product Key is entered when the software is run for the first time. TRIAL PERIOD To install SupportIT, SupportIT Lite or SPAN for a 2 week (50 uses) trial period: Select "Install as a trial" and leave the Product Key field blank when the software is run for the first time, then click OK. Printing and saving are disabled in trial versions. NETWORK INSTALLATION File Name Type Size Description netinstall .zip 0.73Mb Network installation files for SupportIT, SupportIT Lite and SPAN. The software's copy protection can be managed by a network server or any station on a network which has internet access, with a specified number of simultaneous users anywhere on the network at any time. A roaming option allows a license to be transferred from the network to a laptop or home computer for a specified time, and automatically returned to the network at the end of this period. There is no additional charge for network installations, but the option should be requested when ordering as the Product Key needs to be set for network use. Additional files are required for network installations, and these can be downloaded from the table above. Full instructions for installing on a network are available in the NetworkInstallation file included in the download. Specify you want the network option when you order: do this by entering a note in the space available for this at the checkout, or by separate email. Please contact gtsoftltd@aol.com, if you experience any problems downloading or installing the above files. Back to Top SupportIT and SPAN are trademarks of GTSoft Ltd. All other products mentioned are registered trademarks or trademarks of their respective companies. Questions or problems regarding this web site should be directed to gtsoftltd@aol.com GTSoft Ltd is registered in Scotland under Number SC249295.  Registered Address: GTSoft Ltd, 26 Seabank Rd, Prestwick KA9 1QS Copyright © 2000 - 2020 GTSoft Ltd. All rights reserved.